Orders to European and international destinations are shipped from our fulfillment center in North Rhine-Westphalia, Germany.
We ship exclusively with DHL, DHL Express, Deutsche Post and UPS to ensure safe and reliable delivery of our products.
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Domestic Zone: (Germany, Austria, France, Luxembourg, Netherlands, Switzerland, Belgium, Denmark, Poland)
Shipping: FREE with tracking (normal packages 0.1kg - 31.0kg)
European Union:
Shipping: €15.00 (DHL-Flat with tracking, normal packages 0.1kg - 31.0kg)
Covers all EU countries plus Iceland, Norway and neighboring regions
Rest of World: (USA, Canada, Australia, Arabian Countries (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Yemen, Jordan, Lebanon, Iraq, Syria, Palestine), Asia, South America, Africa, UK, etc.)
Shipping: €50.00 with tracking ||| (UK Shipping: £21.00 GBP with tracking)
Includes all countries not listed above (normal packages 0.1kg - 31.0kg)
Germany: 2-5 business days
Neighboring Countries (Austria, France, Luxembourg, Netherlands, Switzerland, Belgium, Denmark, Poland): 3-5 business days
EU countries: 3-7 business days
Rest of World: 7-12 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or other factors beyond our control.
All shipments include tracking. You will receive tracking information via email once your order ships.
For shipments outside the EU, customs duties, taxes, and fees may apply and are the responsibility of the recipient. We recommend checking with your local customs office for specific requirements.
All IT hardware shipments are insured during transit. In case of damage or loss, please contact us immediately at info@reinecke-it.org with your order number and tracking information.
For particularly heavy or bulky items, delivery is made by freight carrier; the available options are automatically displayed at checkout.
For shipping inquiries, contact us at info@reinecke-it.org or call +49 15679 108444.
**********************************
Translations are provided for informational purposes only. In case of discrepancies or conflicts between a translation and the English version, the English version shall prevail.
**********************************
